A company’s online reputation, like most things worthwhile, can be difficult to build but fiendishly easy to shatter. The internet has given consumers a voice that is widespread and immediate, and one negative customer review, blog post, comment, or social media mention—if ignored or handled poorly—can be enough to besmirch your online business reputation. IfContinue Reading …
You already know that conversations about business are happening online, all over the place. People can write reviews, comments, complaints, blog posts, articles, post videos, etc. on hundreds of websites all across the internet. But what do you do if you find that your small business is the topic of discussion? One solid way toContinue Reading …
As a small business owner, one of the most frustrating and upsetting aspects of your job is seeing an unfounded negative comment, blog or review about your business. More and more reputations are being ruined with just a few keystrokes. Fact is, your business is more than a job; it is your passion, and negativeContinue Reading …
In today’s competitive environment, online reputation management is essential to every business and yet it remains one of the most overlooked areas of marketing. Whether you are aware of it or not, the reputation of your brand is likely being shaped online in the form of “Tweets”, ratings and reviews. Not taking control of theContinue Reading …
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